Order cancellation is a time-sensitive action and is not always possible once an order has been placed. Please reach out to our Customer Care team as soon as possible. If cancellation is not possible at time of contact, our Customer Care Team can help facilitate a return upon delivery (excluding final sale items, please refer to the returns tab for full list).

Please double check all order details thoroughly prior to placing your order as we are unable to add additional products or edit details of your order after it has been placed. If you’ve made an error in your order please contact our Customer Care team immediately for best assistance.

Our refund and returns policy lasts 14 days from the date you receive your order. If 14 days have passed since your order has been delivered, we unfortunately cannot offer you a refund or exchange.

To be eligible for a return, your item must be unworn, unused, un-opened, original tags attached, and in the same condition that you received it. It must also be in the original packaging.

All gift cards, gift boxes, scrunchies, $4.99 hijabs and hijab value sets are considered final sale.

Non-returnable items:

• Gift cards
• Nail Polish
• Hijabs
• Air Fresheners
• Skincare products
• Some health and personal care items
• Items marked ‘50% OFF’ or ‘Buy 1 Get 1 FREE’

To initiate your return, please contact our customer care team by pressing the button below.

Please do not send your purchase back to us without prior authorization. All returns require an RMA number that would be provided by our customer care team once a return request is processed.

What if I received a damaged or defective product?

We offer 100% money back guarantee on all of our products! If your product is not 100% perfect we will offer you a full refund or replacement.

How do I return my items?

We offer returns at the customer’s expense. You must pay for the shipping label. If your items are eligible for a refund, we will refund 100% of the payment value.